When I was 20, my childhood church changed leadership. Soon after, the leadership changed the vision statement. I was a junior in college, across the country studying Bible and theology, with head knowledge that far outpaced my experience. Out of the infinite resources of my leadership experience (sarcasm alert!), I generously offered my wisdom free of charge and wrote a letter to the new lead pastor. I'm still embarrassed by that letter.

Twenty-five years later, I'm no stranger to being on the receiving end of those letters (and emails, Facebook messages, and texts).