peacemaker

6 Ways a Pastor Should Respond to a Departing Congregant

6 Ways a Pastor Should Respond to a Departing Congregant

I sat across the room from the couple, trying to slow down my mind and open my heart to the criticism they were leveling at me. They had been offended by my sermon and had reacted on Facebook, indicating they were leaving the church. I reached out privately and asked if we could meet to talk. They agreed to do so. When we met, he was relatively calm, but she was very upset and I knew that I needed to hold my own emotions in check to be able to listen to the heart of what she was saying and respond in love, not hurt. As I had prayed to prepare for the meeting I genuinely didn’t think I was going to be able to ask for forgiveness for anything as I didn’t think I had done anything wrong. But in the midst of the meeting God opened my heart to see an area of blindness. I was able to ask and receive their forgiveness for the way this blind spot had injured them. I then asked if they would be willing to ask for forgiveness for their slander. They were willing to do so and I forgave them.

These are not the meetings that you anticipate when you sign up to be a pastor, but there are few moments more important in your ministry than these tense conversations.

Over the course of this series, I’ve reflected on a congregant’s responsibility, but pastors and leaders bear a responsibility to help congregants navigate departures well.

One friend wisely said, “I think the pastor needs to do his part in hearing the discord, attempt to reconcile, and when reconciliation is not the solution for continued membership, to ensure a good relocation.” She’s right. Here are six ways a leader should respond to those who are leaving:

6 Things You Should Do Before You Leave Your Church

6 Things You Should Do Before You Leave Your Church

So, you’ve decided to leave your church: you’re moving, or you’ve come to a doctrinal impasse, or there has been conflict that you’ve tried to navigate, but the church has been unwilling to biblically walk through a peacemaking process to bring about reconciliation.

As a pastor, every person who leaves the church hurts. As a pastor of ten years, there have been hundreds that have left the churches I’ve served at and I can only think of a very small handful that I was glad to see go. Every goodbye is painful.

But, as we discussed last week, there are times to say goodbye (although a lot fewer than we are encultured to believe). When you say goodbye, say goodbye well. Sadly, in today’s culture, most of us say goodbye very poorly (usually by not saying goodbye at all, just slipping away). We’re called to say goodbye in a harder, but better, way.

10 Reasons Why You Might Leave Your Church

10 Reasons Why You Might Leave Your Church

It’s that time of year, when transitions happen: seasons close and new seasons begin. Maybe you’re a student who just headed off to college. Maybe you got a new job. Maybe your employer transitioned you. Those are some of the many natural reasons that you might have just left or might be leaving your church in the coming weeks.

Maybe you’ve left or are planning on leaving your church for entirely different reasons, though. Maybe your pastor is in a rut. Maybe the worship grates on you. Maybe you feel like you just don’t know anyone there any longer. Maybe you were injured by someone at the church and you tense up at the awkwardness of returning. Maybe you feel like you’re not getting spiritually fed there any longer. Maybe you are frustrated with how your church has handled Covid-19.

In this four-part series we will explore appropriate reasons for leaving a church, how to leave a church, how to choose a church, and how to join a church.

Let’s explore some of the most common reasons[i] people leave the church and reflect whether they are appropriate or not.

1) I feel disconnected

“The church doesn’t feel like home any longer. My friends have left and I feel like I’m at someone else’s church when I arrive.”

It’s not appropriate to leave: losing friends is hard, but we shouldn’t leave a church because our friends have left. Part of the joy of the church is that God brings together strangers into community. Do the hard work of starting a new small group or serving in a new ministry and God will surely bring about new relationships.

Crucial Conversations by Patterson, Grenny, McMillan, and Switzler

Crucial Conversations by Patterson, Grenny, McMillan, and Switzler

I didn’t know what I was stepping into. Strained voices were raised. Pointed accusations flew like snowballs across the narrow distance between the parties. Trying to scramble for control of the situation I treaded water verbally, first succeeding, then flailing, and then failing monumentally, shifting from mediator to combatant in one fell swoop. It was one of my most significant moments of failure as a pastor and a man.

Your failure in the midst of crucial conversations might not be as dramatic. In fact, maybe you failed by turning tail and running. That’s what is so difficult about these turning-point moments: failure is easy, success is hard.

Crucial Conversations is aimed at equipping the reader with a number of tools to use to navigate high pressure and high consequence conversations. Who couldn't improve in their ability to navigate these conversations? Unlike a lot of books in a similar genre, the authors present several different tools in the course of the book to help navigate these conversations. The book is therefore very content rich and not easy to reduce to a simple technique or phrase. Here is the most concise summary I can come up with: in the midst of crucial conversations, check your heart, listen well, and respond thoughtfully.

6 Ways a Leader Needs to Respond to a Departing Congregant

6 Ways a Leader Needs to Respond to a Departing Congregant

I sat across the room from the couple, trying to slow down my mind and open my heart to the criticism they were leveling at me. They had been offended by my sermon and had reacted on Facebook, indicating they were leaving the church. I reached out privately and asked if we could meet to talk. They agreed to do so. When we met, he was relatively calm, but she was very upset and I knew that I needed to hold my own emotions in check to be able to listen to the heart of what she was saying and respond in love, not hurt. As I had prayed to prepare for the meeting I genuinely didn’t think I was going to be able to ask for forgiveness for anything as I didn’t think I had done anything wrong. But in the midst of the meeting God opened my heart to see an area of blindness. I was able to ask and receive their forgiveness for the way this blind spot had injured them. I then asked if they would be willing to ask for forgiveness for their slander. They were willing to do so and I forgave them.

These are not the meetings that you think about when you sign up to be a pastor or leader, but there are few moments more important in your ministry than these tense conversations.

Two friends have responded to my series on leaving and finding a church with questions about a pastor’s responsibility in the midst of church departures. It’s a fair and helpful question. Over the course of this series I’ve reflected on a congregant’s responsibility, but pastors and leaders bear a responsibility to help congregants navigate departures well.

6 Things to Do Before You Leave Your Church

6 Things to Do Before You Leave Your Church

So, you’ve decided to leave your church: you’re moving, or you’ve come to a doctrinal impasse, or there has been conflict that you’ve tried to navigate, but the church has been unwilling to biblically walk through a peacemaking process to bring about reconciliation.

As a pastor, every person who leaves the church hurts. As a pastor of ten years, there have been hundreds that have left the churches I’ve served at and I can only think of a very small handful that I was glad to see go. Every goodbye is painful.

But, as we discussed last week, there are times to say goodbye (although a lot fewer than we are encultured to believe). When you say goodbye, say goodbye well. Sadly, in today’s culture, most of us say goodbye very poorly (usually by not saying goodbye at all, just slipping away). We’re called to say goodbye in a harder, but better, way.

10 Reasons to Leave Your Church

10 Reasons to Leave Your Church

It’s that time of year, when transitions happen: seasons close and new seasons begin. Maybe you’re a student who will be headed off to college in couple months. Maybe you got a new job. Maybe your employer transitioned you. Those are some of the many natural reasons that you might be leaving your church in the coming weeks.

Maybe you’ve left or are planning on leaving your church for entirely different reasons, though. Maybe your pastor is in a rut. Maybe the worship grates on you. Maybe you feel like you just don’t know anyone there any longer. Maybe you were injured by someone at the church and you tense up at the awkwardness of returning. Maybe you feel like you’re not getting spiritually fed there any longer.

In this four part series we will explore appropriate reasons for leaving a church, how to leave a church, how to choose a church, and how to join a church.

Let’s explore some of the most common reasons[i] people leave the church and reflect whether they are appropriate or not.